Privacy Policy

At solddeco, protecting customer information is part of how we do business. This Privacy Policy explains what data we collect when you browse our store or buy from us, why we collect it, how it is shared, and the choices available to you. By using the site, you agree to the practices described here.

1. Information We Collect

We limit collection to what is reasonably needed to operate the store, complete orders, and provide support.
Order and customer details
When you buy from us or begin checkout, we may receive your name, billing address, shipping address, email address, phone number, and details about what you ordered, including selected items and quantities. Payments are completed through trusted third-party payment providers; we do not keep card numbers or payment credentials on our own systems.
Device and browsing information
Some information is collected automatically as you move around the site. This may include your IP address, browser type, device details, pages visited, and time spent on pages. We use this to improve performance, usability, and security.
Support communications
If you contact us, we keep the messages and details you provide so we can respond properly and continue improving our customer care.

2. How We Use Your Information

We use personal information to:
  • Process orders, send confirmations, and provide delivery updates.
  • Answer questions and resolve customer service requests.
  • Detect, prevent, and address fraud or unauthorized activity.
  • Improve how the website works and how customers experience it.
  • Send marketing communications only after explicit opt-in; you can unsubscribe whenever you choose.
  • Comply with legal, tax, and regulatory obligations.
We will not use your personal data for unrelated purposes without first asking for your consent.

3. How Information May Be Shared

Your personal information is not sold, traded, or rented. It may be shared only where necessary to provide our services:
  • Delivery companies receive the shipping information needed to transport your order.
  • Payment providers process transactions under strict security controls.
  • Operational service providers may access limited data only as required to support the website and related functions.
  • Authorities or other parties may receive information when legally required or when needed to protect our rights and interests.
Any third party working with us is expected to maintain strong confidentiality and data protection standards.

4. Your Rights

Depending on your location, you may have rights such as:
  • Asking to see the personal data we hold about you.
  • Requesting correction of inaccurate or incomplete information.
  • Requesting deletion of your data, where applicable.
  • Objecting to certain processing or asking us to limit how data is used.
  • Requesting transfer of your data to another provider, where available.
You may opt out of promotional emails at any time by using the unsubscribe link included in each marketing message.

5. Cookies and Similar Technologies

We use cookies and related technologies to support and improve your visit:
  • Essential cookies allow core functions like cart and checkout to work.
  • Analytics help us understand visitor behavior so we can improve site performance.
  • Marketing cookies may support relevant advertising; these can usually be controlled or disabled through your browser settings.

6. Data Retention and Security

Order and transaction records may be retained for legal, tax, and accounting reasons. Other information is kept only for as long as it is needed for the purpose it was collected.
We use safeguards such as encrypted connections and restricted access controls to reduce the risk of unauthorized access, loss, or misuse.

7. Changes to This Policy

We may update this Privacy Policy when our practices change or when required by law. The revised version will be posted on this page with an updated date. If you continue using the site after an update is published, that means you accept the revised policy.

8. Contact Us

For privacy questions or data requests, contact us here:
Store: solddeco
Email: contact@solddeco.shop
Phone: +1 719 845 6204
Address: 6120 Stadia Ct, Colorado Springs Colorado 80915, United States